Change management prepares, equips and supports people to adopt new ways of working. By focusing on the people side of change, organizations can improve adoption, strengthen project outcomes and realize intended business benefits.
Help employees understand the change and prepare for new ways of working.
Support people as they engage with and successfully use new solutions.
Connect the people side of change with project goals and business results.
Project management and change management play complementary roles in successful change initiatives. While project management addresses the technical aspects of change, change management focuses on the people impacted by it.
When organizations apply a best-practice change management approach alongside project management, they increase the likelihood of meeting project objectives. Prosci research, based on more than 25 years of global practitioner data, shows that organizations can be up to seven times more likely to achieve their project goals.
Effective change management can improve the likelihood of successful project outcomes.
Explore how a structured approach to change management can help your organization improve adoption and achieve intended business outcomes.
Effective change management helps organizations prepare people, strengthen adoption and support better project outcomes. Success starts by helping people navigate change.
A structured, people-focused approach helps organizations move through three important stages.
Help employees understand why change is happening and what it means for their roles.
Equip and support people as they learn, adopt and use new processes or solutions.
Reinforce new ways of working so adoption can contribute to intended project results.
It is about helping people adopt new ways of working and connecting the people side of change with the outcomes your organization needs to achieve.
Applying the principles of change management before, during and after a project can go a long way in helping you achieve the desired returns on your project investments.
Organizations can strengthen their ability to handle ongoing and future change by building overall change capability—often referred to as enterprise change management.
Enterprise change management is the systematic application of change management skills, tools and processes across the organization. This capability can be developed by formally training key roles, embedding change practices into everyday work, and partnering with experienced experts to build internal capability over time.
The Prosci ADKAR® Model provides a structured approach for helping individuals move through change and successfully adopt new ways of working.
Practitioners, change sponsors, people managers, and other stakeholders all play a role in this process.
By working together to apply the ADKAR® Model, organizations support employees in building Awareness of why change is happening, which encourages Desire to participate.
They then provide the Knowledge and Ability needed to adopt new ways of working, along with Reinforcement to ensure the change is sustained over time.
While the ADKAR® Model supports successful change at the individual level, the Prosci 3-Phase Process provides a structured framework for achieving change across the organization.
This flexible approach guides practitioners through the key steps and activities required for project and initiative success. Within the 3-Phase Process, practitioners apply core elements of the Prosci Methodology—including the ADKAR® Model and the PCT Model—to effectively manage both the people and organizational dimensions of change.
A structured approach that helps practitioners prepare for change, manage change during implementation, and sustain outcomes over time.
To position the change for success by developing a customized and scaled change management strategy with the necessary sponsorship and commitment.
To achieve adoption and usage of the change by creating, implementing and adapting plans that move individuals and the organization through ADKAR transitions.
To realize the value of the change by ensuring the change is adopted and the organization is committed and prepared to sustain the change.
The ADKAR® Model helps individuals move through change, while the Prosci 3-Phase Process provides a structured way to scale change across projects, teams and organizations—connecting the people side of change with sustainable business outcomes.
BMGI India partners with Prosci to help organizations navigate change, accelerate adoption, and achieve sustainable business results through proven change management solutions.
