Home About Us Categories Contact Call Us
HOME
ERP Implementation AI Enterprise Solutions Advisory Services Enterprise Training
What Is Change Management Why Change Management Case Studies News & Insights
METHODOLOGY
TEAM
CONTACT US

Customer Case Studies

Prosci is a transformation partner for global enterprises

Trusted by organizations across industries and around the world

SoCalGas
Coor
UCD
Department of Health
Avnet
Vanderlande
Velera
Husky
Oshkosh
Sykes
Microsoft
Matthews International
SoCalGas
Coor
UCD
Department of Health
Avnet
Vanderlande
Velera
Husky
Oshkosh
Sykes
Microsoft
Matthews International
Transformation In Action

Real Change. Real Results.

Explore how organizations use proven change management practices to strengthen adoption, build capability and achieve measurable business outcomes.

Explore Case Studies
Manufacturing

Matthews International Builds Global Change Management Competency

11K
Employees supported globally with a Prosci license
190
Employees certified in the Prosci Methodology
900
People managers and change champions trained
Case Study Read Story
Manufacturing

Global Manufacturing Company Equips Managers and PMO With Change Competencies

200+
Employees supported globally with a Prosci license
2
Train-the-Trainers expand training reach
1.5K
Employees better prepared for change
Case Study Read Story
Manufacturing

Global Manufacturing Organization Embeds Change Management and Shifts Company Culture

2
Phase ECM rollout a success
20+
Business units have change capabilities
90%
Company better prepared for change
Case Study Read Story
Manufacturing

Husky Uses the ADKAR Model to Achieve Project Results

18
Change practitioners certified
4K
Employees now more change-ready
Case Study Read Story
Finance

Building Change Capability at a Leading Insurance Company

22
Leaders trained
98%
Operations Division leaders certified
100%
Initiatives reporting change metrics
Case Study Read Story
Finance

Velera Develops Organizational Change Management Practice to Support Growth

22
Change practitioners certified
4
Train-the-Trainers extend training reach
3.4K+
Employees now change-ready
Case Study Read Story
Finance

Financial Services Leader Launches New Workday System for Accelerated Change

131
Change practitioners certified
150
Member Center of Excellence thriving
160
Instructional articles support the change
Case Study Read Story
Finance

Using Change Management to Shift Mindsets and Succeed

79%
Peak engagement achieved
153%
Performance improvement
8
Transformation areas activated
Case Study Read Story
Technology

Using Change Agent Networks to Drive Adoption and Usage

600+
Contact centre agents supported
100%
Project objectives achieved
12+
Future leaders identified
Case Study Read Story
Finance

Latin American Financial Firm Embraces Digital and Cultural Transformation

2.3M
Clients added
44%
Reduction in client turnover
$706K
Saved by boosting customer loyalty
Finance Read Story
Finance

Global Bank Establishes Change Management as Core Capability

500
Change practitioners certified
3
Formal change management groups
80K
Employees better prepared for change
Finance Read Story
Energy

Organizational Change Management Boosts Project ROI at Sunflower Electric Power Corp.

31K
Asset inspections tracked digitally
400
Employees now change ready
100+
Spreadsheets eliminated
Energy Read Story
Energy

Energy and Utility Company Builds Change-Ready Organization With Prosci

4.1K
Employees move to new SAP system
20
Change practitioners certified
2
Levels of improvement in change maturity
Energy Read Story
Food

Multinational Food Corporation Exceeds Expectations With SAP Implementation

11K
Legacy systems eliminated with move to SAP
190
Annual spend recaptured
900
Users impacted
Food Read Story
Technology

Microsoft Increases Customer Adoption Rates With Prosci

450%
Increase in adoption rates
10K+
Change practitioners certified
25K+
Educated in change management
Technology Read Story
Technology

UKG Makes the Change to Integrated, Company-Wide ERP Systems Following Merger

242
Change practitioners certified
1K+
Team members drive digital transformation
56K+
Users log into new platform
Technology Read Story
Technology

Microsoft Investor Relations Delivers Flawless Earnings Release With Prosci

50
Step complex process goes smoothly
FY23Q2
Earnings release delivered flawlessly
2
Minute publishing SLA met
Technology Read Story
Technology

SYKES Embraces Change Management to Ensure Success of Vital, Large-Scale Initiatives

500%
Employees receive role-based training
90%
Satisfaction on big compliance change
3+
Levels of growth in change maturity
Technology Read Story
Technology

IT Distributor Increases ROI with Change Capability

450
Change practitioners certified
4 years
On top supply chain operations list
5th
Change maturity level reached
Technology Read Story
Logistics

Prosci Empowers Vanderlande for Sustainability Change Management

4%+
Reduction in carbon emissions in 2024
37%
Renewable energy use in 2024
78%
Strategic and preferred suppliers signed Supplier Code of Conduct
Logistics Read Story
Logistics

Multinational Logistics Company Enables Growth Through Change Capability

88%
Satisfaction on change initiatives
6K
Employees impacted by big changes
3.0
Change maturity reached in a single year
Logistics Read Story
Transportation

Schiphol Achieves Integration Success With Prosci

11K
Increase in employee engagement
3
Key strategies activated
60+
People empowered to drive change success
Transportation Read Story
Transportation

Danish Transport Company Advances Change Capability Globally

50
Change practitioners certified
22
Countries gain change management teams
4.2
Change maturity reached, up from 2.4
Transportation Read Story
Insurance

OTIP Adopts Prosci Approaches and Drives Effective Change

4.5
Average ADKAR Assessment Score
900
Employees equipped for Change
1
CMO Established
Insurance Read Story
Insurance

Prosci Helps Grupo Peña Verde Navigate Technological Transformation

127%
Increase in change management maturity
3
Change agent networks created
1
CMO established
Insurance Read Story
Insurance

Realising Bold Ambitions Through a People-First Approach Change

1
Change management/project management integration
5
Competency areas established
1
Change Management Office built
Insurance Read Story
Insurance

Seeking Organizational Alignment Through Building a Culture of Change

30
Executives equipped for sponsor roles
50+
Practitioners certified in Prosci Methodology
500
Initiatives with effective change management
Insurance Read Story
Insurance

Insurance Provider Scales Change Management Program for Growth

113
Change practitioners certified
97%
Approval on remote workforce project
3.56
Change maturity level, up from 2.41
Insurance Read Story
Higher Education

UVA Elevates Project Portfolio Management With Prosci Change Management

54
UVA employees certified
24
University areas with change capabilities
275
Improvements via Org Excellence program
Education Read Story
Healthcare

Academic Health System Leverages Change Management for Integration and Leadership Initiatives

2
New organizations merged
100
Healthcare system locations integrated
90%
Employees motivated to participate in change
Healthcare Read Story
Higher Education

University Builds Change Capability to Help Execute New Strategic Plan

12K
Faculty and staff equipped for changes
90%
Satisfaction on L&D initiative
500
Person forum elevates change management
Education Read Story
Higher Education

Texas A&M Implements Workday

58K
Users move to new Workday system
35
Year-old payroll system eliminated
11
University sites integrated
Education Read Story
Government

Prosci Enables Robust Change Capabilities at Government Department

2+
Levels increase in change management maturity
58
People trained in Prosci change management
1
Change Management Office established
Government Read Story
Government

Enabling a UK Public Sector Organisation to Respond Better to a Variety of Challenges

8
Business leaders certified as practitioners
1
Company-wide approach to change sponsorship
2
Bespoke aspiring leaders development workshops
Government Read Story
Government

FAA Builds Change Capability to Tackle Complex Change

40
Change practitioners certified
5.4K
Prepped for their roles in change
3-tier
Service model for change management
Government Read Story
Government

Transportation Organization Drives Sustainable Improvements With Prosci

55%
Reduction in permit error rates
23
Steps eliminated from contract process
3
Days for contract reviews, down from 5
Government Read Story
Healthcare

United Concordia Dental Achieves 75% AI Adoption Rate Using Prosci ADKAR Model

75%
Employee Activation Rate with Sidekick
60%
Regular AI Tool Use
170
Prosci Certified Change Practitioners
Healthcare Read Story
Healthcare

Kaiya Enables 6-Week Merger and Acquisition at CHRISTUS Health

6
Week integration vs. 12–18 months
Healthcare Read Story
Healthcare

Building Large-Scale Change Management Capabilities

150
Changes managed concurrently
25
Certified change managers deployed
4.5K+
Employees successfully engaged
Healthcare Read Story
Facility Management

European Facility Management Group Successfully Launches New Division

40%
Improvement in finance operations
17%
Improvement in employee satisfaction
$250M
Contract secured
Facility Read Story
Utilities

SoCalGas Builds a Change-Ready Organization With Prosci

229
Change practitioners certified
145%
Improvement in processing speeds
3.9
Change maturity score out of 5
Utilities Read Story
Utilities

Municipal Utility Builds CMO, Braces for ERP Implementation With Help From Prosci

12
Member CMO built in less than 6 months
$200M
ERP implementation change-ready
1M+
Customers served
Utilities Read Story
Utilities

Leading Water Utilities Company Builds the Capacity for Absorbing Changes

1
Single approach to change management
30
Certified change management practitioners
1
Roadmap for change management maturity
Utilities Read Story
Scroll to Top